5 Things Every IT Administrator Must Do

A network administrator or IT administrator’s position is a crucial one for any company of any size. With security as one of the foremost concerns in today's modern organizations, an IT administrator’s job is not at all an easy one.

There are challenges that crop up everyday that must be dealt with immediately. There are also scheduled tasks that must be monitored closely for any variance or discrepancies. In addition, an IT administrator cannot work like a robot; he or she must learn to develop people skills in order to interact properly with people at various levels of the organization, starting from a newbie intern to the CEO of the company.

So what are the five things that every IT administrator must necessarily do or be aware of? This list below is not comprehensive by any means, but it offers a good overview of the kinds of skills and tasks that a network administrator must be prepared to learn and handle.

five tips for IT administrators

Documentation

Documentation is one of the most critical aspects of an IT administrator’s job. Not maintaining proper documentation for all processes can have disastrous consequences that can negatively impact the company in monetary and other ways.

Every IT asset, whether its hardware or software or information about systems, accounts, and so on, needs to be properly documented and verified. In terms of hardware, you will need to know the exact details of all desktops, printers, and other peripherals that your company uses. You will also need to conduct periodic software audits to ensure that you are in compliance with licensing and other requirements.

Being good at documentation is not a natural talent. That means, the good thing is that it is a learned skill that can be acquired by anyone. Be meticulous about documenting everything that you are responsible for, and it will save you a whole lot of trouble down the road.

Network Security Assessment and Verification

This is another critical component that the IT administrator is responsible for. The security of the company’s and its clients’ data falls on the shoulders of the network administrator. This is an ongoing task, because you can never rest a moment without knowing that all of your security assets and investments are in proper working order and updated with the latest information, patches and so on. You must also periodically verify that these systems are working properly by doing penetration testing, also called pen testing.

Backup and Disaster Recovery Planning

Yet another crucial element of an IT administrator’s job is to make sure that there are plans in place to regularly backup and secure sensitive data, and to make sure that any and all of this data can be recovered in the event that something untoward happens.

It is also extremely useful to create password reset disks for all the users in your company. Essentially, a password reset disk using a program like PassMoz LabWin can be used when users forget their passwords and cannot access their user account. The process is simple: On another computer, download and install the software, and burn an ISO file to a USB drive or disk. You can then insert this media into the locked computer and quickly help the user recover the password. The steps are easy to follow:

Step 1: - Download and install the software from the official website onto a second PC.

Step 2: - Follow the instructions to burn the appropriate ISO file to a USB drive or DVD/CD.

Step 3: - Now insert the media into the locked PC, go to the boot menu during the boot-up process and change the boot order. Continue until you see the PassMoz LabWin interface.

Step 4: - Here, you can select the ISO file, the user account that needs to be unlocked and click “Reset Password”. Then click “Reboot” to access the PC without a password. Ask the user to set a new password that they can remember.

PassMoz

Disaster recovery involves taking things a step further, by securing your backup data and ensuring that you have adequate redundancies when you need them. Losing important information is one of the worst things that can happen to a business, so don't let any gaps develop in this particular process.

Learn from Others in the Organization

One big mistake that a lot of IT administrators make is to think that they know everything about everything. Obviously, you know that this is not true.There will definitely be people in the organization that know more about certain areas than you can ever hope to know. Make it a point to have conversations with these people so that it improves your learning over the long term.

Never Take Your Work Home with You

Another big mistake that network administrators make is to leave some jobs undone and then take their laptops home and use up all their free time completing those jobs. Your role is definitely a critical one, but you must always learn to leave work at work.

Not doing this will mean that you work over and above your required daily hours and, as a result, your personal life will suffer for it. Never forget that you, too, are a social creature and that you need your time off and personal space just like anyone else. Make sure you factor that into your work-life balance.

Use these tips in your work, and you will find that being an IT administrator is not the nightmarish job that many in the profession make it out to be.

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